Venda.

Terms of Service

Effective date: April 2026

1. Acceptance of Terms

By accessing or using Venda (including our website, mobile apps, desktop applications, browser extensions, and APIs), you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not use Venda.

2. Description of Service

Venda is a resale automation platform that helps you:

  • Generate product listings using AI (from photos)
  • Publish listings to multiple online marketplaces (eBay, Etsy, Poshmark, Mercari, Depop, etc.)
  • Automatically delist items when they sell on any platform
  • Track sales, pricing, and profit analytics
  • Manage marketplace connections and subscriptions

3. User Accounts and Responsibilities

3.1 Account Creation

To use Venda, you must:

  • Provide a valid email address
  • Create a secure password (you are responsible for keeping it confidential)
  • Be at least 18 years old
  • Have the legal right to sell items in your jurisdictions

3.2 Marketplace Credentials

You authorize Venda to store OAuth tokens, publish listings, delist items, and view sales data on your behalf. We use OAuth 2.0 exclusively — we never ask for your marketplace passwords.

4. Acceptable Use Policy

4.1 You Agree NOT To:

  • Violate marketplace TOS (eBay, Etsy, Poshmark, etc.)
  • Sell prohibited items (weapons, counterfeit goods, stolen items, etc.)
  • Engage in fraud, misrepresentation, or bait-and-switch tactics
  • Scrape our platform or reverse-engineer our technology
  • Attack or disrupt our infrastructure (DDoS, SQL injection, etc.)
  • Share your account or use bots to manipulate our system

4.2 Marketplace TOS Compliance

Critical: You are solely responsible for complying with eBay's, Etsy's, and other marketplaces' terms. Venda uses official APIs for Tier 1 platforms and assisted flows for Tier 2. If a marketplace bans you for violating their TOS, we are not responsible.

5. Automated Delisting

5.1 How It Works

When an item sells on one platform, Venda detects the sale via webhooks (eBay, Etsy) or background monitoring (other platforms) and automatically delists from all others. All within 1–2 minutes.

5.2 Delisting SLA

We guarantee: If auto-delist is enabled and your device is online, we will detect the sale and delist from other platforms within 1–2 minutes.

We do NOT guarantee: If your device is offline or the background service is disabled, delisting may be delayed. It is your responsibility to keep the service enabled.

5.3 Delisting Method

  • Tier 1 (eBay, Etsy): Official APIs — instant, zero risk
  • Tier 2 (Poshmark, Mercari, Depop, Facebook, etc.): Your device runs automation using your session — same as you doing it manually
  • Fallback: Hourly cloud polling if your device is offline

6. Intellectual Property

You retain full ownership of your photos, descriptions, and content. You grant Venda a limited license to store, process, and publish it on your behalf. All Venda code, design, and algorithms are owned by Venda and may not be copied or reverse-engineered.

7. Limitation of Liability

7.1 Disclaimer of Warranties

Venda is provided "AS IS." We do not guarantee the service will be uninterrupted, that delistings will always complete in exactly 1–2 minutes, or that AI-generated listings will be perfect.

7.2 Limitation of Damages

  • Venda's total liability is limited to the amount you paid us in the past 12 months
  • We are not liable for indirect, incidental, or consequential damages (lost profits, lost data)
  • We are not liable for marketplace bans or policy changes

8. Billing & Subscriptions

  • 14-day free trial — no credit card required
  • Subscriptions auto-renew monthly until canceled
  • Cancel anytime — access continues until end of billing period
  • Subscriptions are non-refundable
  • Mobile billing via Apple App Store or Google Play; web billing via Stripe

9. Termination

You can delete your account anytime in Settings. We may suspend accounts for TOS violations, non-payment, or legal demands. Upon termination, your data is deleted per our Privacy Policy.

10. Governing Law & Disputes

These Terms are governed by the laws of New Jersey. Disputes will first be resolved informally (email us at support@venda-list.com). If unresolved, disputes go to binding arbitration under JAMS rules. Class actions are waived.

11. Contact

Last updated: April 2026. Continued use after changes means you accept the updated terms.